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Caroline L

1 reviews | Active since Jan 2021

20 Jan 2021, 13:10

Bad Customer Care Service

Edgars' Customer Care isn't even worthy of a 1 star rating! Agents are unfriendly and cut one off when transferring your call. I've been billed for "insurance and "other" subscriptions without my consent and get cut off when trying to escalate this query! !

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Replies (1)
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Caroline L's update20 Jan 2021, 13:21
Reviewer Update
Called no less than 6 times to follow up, agts either can't hear you or get cut off! This is ridiculous, Im just trying to resolve my issue, and I can't even talk to a person!