1 reviews | Active since Oct 2014
Bad Customer Care, dirty store and unprofessional workers
<p>Waiting in line at customers queries at Edgars in greenacres. 3 cashiers at the tills and one cashier takes 30 min to assist one customer. Really pathetic, I haven't been in this store for almost 1 year because they clearly have no measures in place to keep the customers happy. As far as cleanliness and friendly staff are concerned this store clearly does not make that a priority. The staff kept walking away from the till being gone for long periods of time. There were so many people in line and nobody cared that you as the customer had to spend half your day standing in line at edgars just because you want to pay an account or query your account. The teller which eventually helped me ended up leaving me to go and give a friend a hug. They dont even call the nex customer you just have to go</p>
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.
Kindly note we will be addressing all concerns raised with our in store management team as an incident of such nature should never occur again.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.
Kindly note we will be addressing all concerns raised with our in store management team as an incident of such nature should never occur again.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.
Kindly note we will be addressing all concerns raised with our in store management team as an incident of such nature should never occur again.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.
Kindly note we will be addressing all concerns raised with our in store management team as an incident of such nature should never occur again.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.
Kindly note we will be addressing all concerns raised with our in store management team as an incident of such nature should never occur again.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.
Kindly note we will be addressing all concerns raised with our in store management team as an incident of such nature should never occur again.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team