BAD BUSINESS PRACTICE AND SERVICE.

I OPENED A NEW ACCOUNT IN JANUARY AND WHEN I RECENTLY WENT TO PURCHASE THEY SAID MY ACCOUNT IS BLOCKED DUE TO NO DOCUMENTS FOR FICA BEING RECEIVED. I HANDED IN ALL MY DOCS WHEN OPENING THE ACCOUNT. I COULD NOT PURCHASE THE ITEMS NEEDED AND ACCESS TO THE SPECIALS OFFERED. I PLEADED WITH THE CUSTOMER SERVICE AT EDCON BUT THEY WERE NOT PREPARED TO HELP OR LISTEN. I MISSED OUT ON THE SPECIAL AND COULD ONLY RESEND MY DOCS THE FOLLOWING WEEK AS I WAS AWAY. WHAT HAPPENED TO MY DOCS THAT I GAVE THEM ORIGINALLY. I WAS EMBARRASSED AND INCONVENIENCED IN THE STORE. NOW- I WONT PAY MY ACCOUNT SEEN AS THOUGH IT IS BLOCKED AND HAVE BEEN MESSED AROUND. THEY CAN WRITE OFF MY BALANCE. I CAN BE CONTACTED ON *** - CARON HAMMOND - ***