Bad Bad *********** service

I am up with the useless service that you get from the Edgar's group. My mother passed away in January I reported it to them with all the documents needed to finalize the account and close it. For 3 months I received a 0 balance but great was my surprise that I started receiving messages that she has a outstanding balance of R 1014 I contacted them immediately to sort this out. No joy nobody capable to assist . Then the harassment started phone call after phone call messages after messages telling me that we are in arrears. When I answer the phone they are demented they want to talk to my belated mother. Phone call after phone call to them from myself to their client services .This morning I started to tell them that I am going to pres sue the matter further I wanted a brake down of the statement don't want to send it to me. Well to my surprise I spoke to Mike at their customer care and he gave me a ref. number and say that someone has bought airtime and data on her account so I asked if it maybe was corona that was in need of airtime. He promised me that this matter is now sorted and they won't bother me again. Not that easy 30 minutes later another call from them to tell me that they wont the outstanding amount. Well useless to say I lost it . I am going to sue Edgar's for all my expenses to try and sort this out. They can expect a letter from my attorney.Well Edgar's I am so glad that I am not a client of yours because one can't complain about service because their are nun.I don't even want to give you a star because you don't deserve any.