BAD BAD BAD SERVIVE

Due to the negligence of the accounts department my account was in arrears, when I paid it, I was still billed R21.49... then I am billed R23 service fee on top of the R21.49 because I still owe R21.49... ****************!!! STAY AWAY FROM EDGARS!!!

Good Day Miss Account Number: With reference to your recent query with EDCON, please note we are unable to close the account currently as there is an outstanding balance of R49.64.

We confirm that we have received a payment of R1500.00 on the 14/08/2018. Please be advised that your account balance before the payment was R1521.51 therefore, you had a debit balance of R21.51 after payment hence the service fee was billed. Our credit agreement and the NCA allow for a service fee to be charged in respect of all credit agreements. From January 2016, a monthly service fee will be charged on accounts with a debit balance due to increased account keeping costs, where our credit agreement and the NCA allow therefore. Should you have any further enquiries please do not hesitate to contact us via the below mentioned contact details.