1 reviews | Active since May 2024
BAD ATTITUDE OF STAFF
I WENT TO EDGARS IN ROSEBANK TO EXCHANGE MY SISTERS BABY CLOTHES, THEY HAD A BABY SHOWER FOR HER AND IT TURNED OUT THAT THE BABY WAS A BOY AND SHE HAD GIRLS CLOTHES BOUGHT, SO I WENT TO ROSEBANK TO EXCHANGE, BUTTHE HORRIBLE BAD ATTITUDE FROM A LADY AT ROSEBANK BY THENAME OF THEMBI, WHO WAS TROWING THE CLOTHES AROUND AT THE COUNTER TELLING ME THAT THEY CANNOT TAKE THEM. SHE LEFT A BITTER TASTE IN MY MOUTH. HER ATTITUDE STINNNNNNNNKS.
We have escalated the complaint to the Edgars Rosebank Mall management to address as our valued customer is not happy that the staaf member Thembi was unprofessional when assisting our valued customer . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
We have escalated the complaint to the Edgars Rosebank Mall management to address as our valued customer is not happy that the staaf member Thembi was unprofessional when assisting our valued customer . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***