HH
Hannelie H
1 reviews | Active since Jul 2015
10 Jul 2015, 08:36
Bad Attitude of Beverley Gempies towards a client
I am a client of Edgars in Mountainmill Mall, Worcester area. For years I purchased on my account at this retail store.<br> But on the 3rd July 2015 at 17:40, my son went to buy a pair of trousers. When he approach Beverley Gempies, he was the next in line, she gave him lip \ Wag tot ek jou roep!". He then step back again (although he was in front) and thought \""ok this is how it is done at Edgars Worcester\"". When she called him and she did the whole transaction"
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Edgars's replyOfficial
16 Jul 2015, 08:53Hello HornH,
Thank you for bringing this matter to our attention. Please be advised Edcon strives for excellent customer service and satisfaction, and when one customer is not satisfied then that is a concern that needs to be addressed. We have notified the store manager of the ********* and unpleasant service from Bervely. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised Edcon strives for excellent customer service and satisfaction, and when one customer is not satisfied then that is a concern that needs to be addressed. We have notified the store manager of the ********* and unpleasant service from Bervely. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Edgars's reply16 Jul 2015, 08:53
Official
Hello HornH,
Thank you for bringing this matter to our attention. Please be advised Edcon strives for excellent customer service and satisfaction, and when one customer is not satisfied then that is a concern that needs to be addressed. We have notified the store manager of the ********* and unpleasant service from Bervely. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised Edcon strives for excellent customer service and satisfaction, and when one customer is not satisfied then that is a concern that needs to be addressed. We have notified the store manager of the ********* and unpleasant service from Bervely. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***