PG
Pam G

1 reviews | Active since May 2014

27 Jun 2015, 15:29

BAD Attitude, bad mouthing customers and no stock

We came to your store in Fourways mall, went to the Men's section to look for a jacket for my husband.<br> We saw one we liked on a mannequin but we could not find it on the racks or shelves. So we asked a female attendant where it was. She was unfami**** with the section so she called someone else. This man took 10 minutes to come (1). Then said there was no stock (2). So I suggested he take it down because it is unfair to advertise like that on a mannequin when you do not have stock. He rep**** No because I don't do that (3) Nor would he suggest it to the person who did (4). He then turned his back on me and 'busied' himself and mumbled in his own language clearly being rude about me (5). When I asked him to repeat what he said he just ignored me (6). In addition he had a belt buckle that talked about *** (7). CHILDREN WALK INTO THIS STORE!<br> I want this rectified and I want compensation!<br>

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Replies (1)
Edgars
Edgars's reply30 Jun 2015, 15:57
Official
Hello PammiG,

Our attempt to contact you at 03:45 PM was unsuccessful.

Thank you for raising your apprehensions with us. It is with great displeasure to hear that you experienced such an unpleasant service. Please be advised the store manager was notified and all concerns raised on this query will be addressed accordingly. Concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

If you need any further assistance, please contact us on the below number.

Kind regards,
Edcon customer experience team,
***