NM
Naledi M
1 reviews | Active since Sept 2015
04 Sept 2015, 12:37
BAD ATTITUDE AND HORRIBLE SERVICE
I came in looking for help for a specific product, however instead of assisting me the lady simply and impolitely waved her hand at the product without any eye contact and no direction at which corner i should look at, that was extremely rude and uncalled for on her behalf
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Replies (1)
Edgars's replyOfficial
07 Sept 2015, 14:14Hello Naledi Makhabane,
We tried contacting you at 01:28 PM but we couldn't reach you.
Thank you for notifying us of the lapse in service. That is certainly not the type of service that indicates our standards. Please note we have notified the store manager as that is not the type of service that indicates our standards. You did not indicate who assisted you as we have plenty of staff in the store, however, the store manager will address work ethics with staff. We apologise for the overall experience.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
We tried contacting you at 01:28 PM but we couldn't reach you.
Thank you for notifying us of the lapse in service. That is certainly not the type of service that indicates our standards. Please note we have notified the store manager as that is not the type of service that indicates our standards. You did not indicate who assisted you as we have plenty of staff in the store, however, the store manager will address work ethics with staff. We apologise for the overall experience.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply07 Sept 2015, 14:14
Official
Hello Naledi Makhabane,
We tried contacting you at 01:28 PM but we couldn't reach you.
Thank you for notifying us of the lapse in service. That is certainly not the type of service that indicates our standards. Please note we have notified the store manager as that is not the type of service that indicates our standards. You did not indicate who assisted you as we have plenty of staff in the store, however, the store manager will address work ethics with staff. We apologise for the overall experience.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
We tried contacting you at 01:28 PM but we couldn't reach you.
Thank you for notifying us of the lapse in service. That is certainly not the type of service that indicates our standards. Please note we have notified the store manager as that is not the type of service that indicates our standards. You did not indicate who assisted you as we have plenty of staff in the store, however, the store manager will address work ethics with staff. We apologise for the overall experience.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***