Bad Attitude and Bad Service

I went to the Edgars Midrand to buy a hot short for my daughter, upon getting home i realize it doesn't fit her and i returned it two days later. When at the till to return it, the cashier (Olivia) told me that the Hot Short is an underwear and it cant be returned. I asked for the manager to ask him questions regarding this. I asked on numerous occasions for the Manager to show me a list of what is considered an underwear, to no avail. In turn, i was given a very bad attitude by the cashier (Olivia) and the Manager (Simphiwe). They both were very clueless and *********** to even answer my questions.<br> <br> I logged a complaint with Head Office and they phoned me yesterday and said they will come back to me. Now, for how long must i wait and continue to be inconvenienced like this? Why is it that the store doesn't have a list of what is considered an underwear as to me a Hot Short is not an underwear? If indeed a hot short is an underwear, why is it that it is not grouped or placed with underwear?<br> <br> I do not take kindly to bad service, especially when its my hard earned money involved. I need this matter resolved as soon as possible as i so intend to take the matter further.<br>