LM
Lineo M
1 reviews | Active since Mar 2015
04 Apr 2015, 12:52
bad attitude
At the customer service, there's less people to assist with statements or new accounts. All the service ladies are standing around one client who is exchanging clothes while we are sitting there waiting for service. They know they have lots of client's. ..the leadt they can do is cater for us all.
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Replies (1)
Edgars's replyOfficial
07 Apr 2015, 09:46Hello LineoB,
Thank you for raising your concerns with us. That is certainly not the type of service that indicates our standards. Please be advised we have referred this matter to the store manager to address as it could have been handled in a different light. Rendering excellent service is one of our expertise, thus all matters raised will be addressed accordingly.
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. That is certainly not the type of service that indicates our standards. Please be advised we have referred this matter to the store manager to address as it could have been handled in a different light. Rendering excellent service is one of our expertise, thus all matters raised will be addressed accordingly.
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply07 Apr 2015, 09:46
Official
Hello LineoB,
Thank you for raising your concerns with us. That is certainly not the type of service that indicates our standards. Please be advised we have referred this matter to the store manager to address as it could have been handled in a different light. Rendering excellent service is one of our expertise, thus all matters raised will be addressed accordingly.
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. That is certainly not the type of service that indicates our standards. Please be advised we have referred this matter to the store manager to address as it could have been handled in a different light. Rendering excellent service is one of our expertise, thus all matters raised will be addressed accordingly.
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,