1 reviews | Active since Aug 2011
Bad Attitude
<p>I just got the most disgusting attitude from a customer service consultants PATIENCE. I saw shoes on display for R549, but they scanned R649. I went back to the store, checked the shoe and it still had R549. I was told to come back with the pair I bought so that they can give me a refund. When I return they took out the R549 price tag. Then I was made to look like I'm lying</p>
We have escalated the complaint to the Menlyn Mall management to address as our valued customer is not happy that you were charged different price at the tills while you aw another one on the tag. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Menlyn Mall management to address as our valued customer is not happy that you were charged different price at the tills while you aw another one on the tag. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Menlyn Mall management to address as our valued customer is not happy that you were charged different price at the tills while you aw another one on the tag. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Menlyn Mall management to address as our valued customer is not happy that you were charged different price at the tills while you aw another one on the tag. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,