SV
Sharon V
1 reviews | Active since Mar 2012
05 Mar 2015, 12:55
Bad Attitude
My daughter went to Edgars yesterday. She went to the change rooms near the entrance downstairs to try on some One Direction leggings. She is 21 years old and a very small build (she wears -15-16 years old clothes)<br> The women in the change room asked her why is she trying on kids clothes (basically accusing her of something) she eventually let her in after she had to explain herself. THIS IS DISGUSTING THAT YOU HAVE TO EXPLAIN WHY YOU WANT TO TRY ON CLOTHES...
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Edgars's replyOfficial
07 Mar 2015, 10:52Hello meganvermeulen,
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards and for that we deeply apologise. Please note we have referred this matter to the store manager, as it could have been handled in a different light. We assure you the store manager will review this matter and revert with feedback shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards and for that we deeply apologise. Please note we have referred this matter to the store manager, as it could have been handled in a different light. We assure you the store manager will review this matter and revert with feedback shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply07 Mar 2015, 10:52
Official
Hello meganvermeulen,
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards and for that we deeply apologise. Please note we have referred this matter to the store manager, as it could have been handled in a different light. We assure you the store manager will review this matter and revert with feedback shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. That is certainly not the type of service that indicates our standards and for that we deeply apologise. Please note we have referred this matter to the store manager, as it could have been handled in a different light. We assure you the store manager will review this matter and revert with feedback shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,