RG
Raylene G
1 reviews | Active since Aug 2018
19 Nov 2019, 09:42
Bad at resolving wrong delivery
i had a query in September, the wrong item was delivered TWICE - after giving the details to several people issue is still NOT resolved... Proving how efficient your service is.....
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Edgars's replyOfficial
19 Nov 2019, 12:38Dear Raylene
Please accept our sincere apologies for the incorrect item being delivered twice to you. We have tried contacting you today to no success
Our team is working on your query and feedback will be provided to you regarding the delivery of the correct items.
Once again we are truly sorry for the frustrations caused .
***/GO
.
Kind regards
Edgars Customer Experience Team
***
Please accept our sincere apologies for the incorrect item being delivered twice to you. We have tried contacting you today to no success
Our team is working on your query and feedback will be provided to you regarding the delivery of the correct items.
Once again we are truly sorry for the frustrations caused .
***/GO
.
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply19 Nov 2019, 12:38
Official
Dear Raylene
Please accept our sincere apologies for the incorrect item being delivered twice to you. We have tried contacting you today to no success
Our team is working on your query and feedback will be provided to you regarding the delivery of the correct items.
Once again we are truly sorry for the frustrations caused .
***/GO
.
Kind regards
Edgars Customer Experience Team
***
Please accept our sincere apologies for the incorrect item being delivered twice to you. We have tried contacting you today to no success
Our team is working on your query and feedback will be provided to you regarding the delivery of the correct items.
Once again we are truly sorry for the frustrations caused .
***/GO
.
Kind regards
Edgars Customer Experience Team
***
Best regards,