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Nicky S

1 reviews | Active since May 2016

17 May 2016, 13:31

Bad advertising and not keeping to the promise

<p>I wanted boots that had a special sign of less 30% off on the sale board, these were all Marian Hill boots. I've requested help from the sales lady that confirmed that the boots were less 30%. When i got to the counter, the sales person advised that there were no special on the boots. Yet there was a big sign, they then pointed out the fine print that said it was on selected makes. Yet the sign was on top of the Marian hill boots? Anycase, i complained to the manager, who insisted that the sign was correct and placed on the correct area. Two days later the sign got removed. So if it was not false advertising, why remove the sign. I have the pictures to proof, yet I am unable to upload :( I am still waiting for Edgars headoffice to get back to me......</p>

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Replies (1)
Edgars
Edgars's reply18 May 2016, 07:15
Official

We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.

Kind regards,
Edcon customer experience team,
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