DV
Duane V

1 reviews | Active since Feb 2012

10 Feb 2016, 10:45

Automated voice calls

These last couple of days i have been receiving phone calls from Edgars, via an automated voice call. <br> <br> If Edgars wants to inform me of any new offers or specials, they have my email address. If they feel the need to give me a call, get a real person to phone, not a prerecorded message to inform me of new offers. These automated voice calls are annoying and frankly unprofessional in my opinion.

0
Replies (1)
Edgars
Edgars's reply11 Feb 2016, 13:16
Official
Hello dviney,

Thank you for making contact with us.

Please be advised that the company decided to introduce this new exciting technology channel based on the demand received from our customers. If you do not like the channel you can simply listen to the audio and contact our financial service team should there be any product you are interested in.

Please find below reference number for this query:
***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
________________________________________

Best regards,