ZK
Zoliswa K
1 reviews | Active since Sept 2018
16 Jan 2019, 16:04
AUTHORIZED ACCOUNTS
I AM BEYOND LIVID BY EDGARS. I PAYED OFF MY ACCOUNT SOMETIME LATE LAST YEAR AFTER I WENT TO THE ALBERTON STORE AND ASK FOR MY SETTLEMENT AMOUNT. THEY GAVE ME AN AMOUNT OF ABOUT R3700 + AND I PAYED IT. A FEW MONTHS LATER I STARTS GETTING CALLS AND TEXTS THAT I OWE EDGARS FOR SOME INSURANCES. ABOUT A FEW HUNDRAD'S. I DISPUTED THIS, ONLY TO FIND OUT THAT EDGARD'S OPENED POLICIES WITHOUT MY CONSENT. THEY CLOSED ONE OF THESE BUT BUT I APPARENTLY HAVE SOME POLICY WHICH I DONT UNDERSTAND HOW, BECAUSE I ASKED THEM FOR SETTLEMENT AND TOLD THEM I AM CLOSING ALL MY DEBT WITH THEM. MY ID NUMBER IS ********** 955082. ZOLISWA NOPINKIE KOLOBENI .
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Edgars's replyOfficial
17 Jan 2019, 09:22 Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you.
Please be advised that we have escalated your query through to the RMCS Team to cancel and provide proof of enrollment. Your reference number is ***/GO.
Kind regards,
Customer experience Team.
Please be advised that we have escalated your query through to the RMCS Team to cancel and provide proof of enrollment. Your reference number is ***/GO.
Kind regards,
Customer experience Team.
Best regards,
Edgars's reply17 Jan 2019, 09:22
Official
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you.
Please be advised that we have escalated your query through to the RMCS Team to cancel and provide proof of enrollment. Your reference number is ***/GO.
Kind regards,
Customer experience Team.
Please be advised that we have escalated your query through to the RMCS Team to cancel and provide proof of enrollment. Your reference number is ***/GO.
Kind regards,
Customer experience Team.
Best regards,