1 reviews | Active since Oct 2016
Atrocious service
<p>I made an online purchase at the beginning of December. The product was delivered damaged and to date nothing has been done regarding this matter. I have sent numerous emails and phoned numerous times with no reponse. </p> <p> </p> <p>Edcon do something about this.</p>
Please accept our sincere apologies for the delay in sending you a replacement item.
We have escalated your query to the online team for urgent assistance .
***/GO
Kind regards
Edgars Customer Experience Team
Please accept our sincere apologies for the delay in sending you a replacement item.
We have escalated your query to the online team for urgent assistance .
***/GO
Kind regards
Edgars Customer Experience Team
Unfortunately every time I phone your call center they say the same thing and still nothing has been done. Nobody has contacted me or left a voice message or emailed me in an attempt to solve this. What now? Please get someone in senior management to contact me ASAP.
Unfortunately every time I phone your call center they say the same thing and still nothing has been done. Nobody has contacted me or left a voice message or emailed me in an attempt to solve this. What now? Please get someone in senior management to contact me ASAP.
Management was finally made aware of my issue and resolved my problem. Thank you
Management was finally made aware of my issue and resolved my problem. Thank you