1 reviews | Active since Feb 2012
@ Edgars a BLACK customer - a *****
Travelled 500km on 29/4 to spend a birthday (30/04) with daughter @ Boarding School in BFN. We went 2 shop 4 gifts 4 her @ Loch Logan in BFN. I was handcuffed in front of my wife & kids, 4 something I did not do. SAPS couldn't establish guilt, but Edgars insisted that I be detained. I was released hours later & travelled back home (Magaliesburg), & had to travel back 2 BFN on Tue 3/4 4 a Court hearing, but the matter was dismissed & not enrolled & I was excused. This matter traumatized my entire family & we haven't recovered 4rm that.
As per our telephonic conversation , we must apologise for the unpleasant experience in store. Please be advised we are currently investigating on the incident and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
0800 203 925
As per our telephonic conversation , we must apologise for the unpleasant experience in store. Please be advised we are currently investigating on the incident and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
0800 203 925