TB
Thandi B
1 reviews | Active since Apr 2011
10 Nov 2015, 09:19
ASAP CALL
Good day Edcon,<br> <br> I wrote a report yesterday, few minutes later saw missed calls from *** called back the number realized it was edgars assumed they will call back they didn't ,now just saw a response from the that if I want to make payment arrangements I need call no *** this no is engaged I really don't what's happening seriously ,,,please call me asap because I don't even know where and who to pay . if unreached send me an email to [Email Removed] I NEED THIS RESOLVED
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Edgars's replyOfficial
11 Nov 2015, 10:04Hello lebese,
Thank you for raising your account concerns with us. As per our telephonic discussion, please note we have liaised with the collections department and they stated that you need to contact this number: *** to make payment arrangement. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact the collections department on ***
Kind regards
Edcon customer experience
***
Thank you for raising your account concerns with us. As per our telephonic discussion, please note we have liaised with the collections department and they stated that you need to contact this number: *** to make payment arrangement. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact the collections department on ***
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply11 Nov 2015, 10:04
Official
Hello lebese,
Thank you for raising your account concerns with us. As per our telephonic discussion, please note we have liaised with the collections department and they stated that you need to contact this number: *** to make payment arrangement. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact the collections department on ***
Kind regards
Edcon customer experience
***
Thank you for raising your account concerns with us. As per our telephonic discussion, please note we have liaised with the collections department and they stated that you need to contact this number: *** to make payment arrangement. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact the collections department on ***
Kind regards
Edcon customer experience
***
Best regards,