Are we doing Edgars a favour???

I went to this branch to get replacement cards for those ****** in a house burglary. The so called customer service area was unmanned and a queue was starting to form. the staff at Edgars were wandering around aimlessly. Eventually, some woman arrived and took her fine time to get her \system up\". Tick tock, tick tock!<br> I requested a card for myself and my wife (IDs provided) \"She who must be obeyed\" said no. My wife must be there. So, now, I as the account holder have to shlep back to this dysfunctional entity in order to get a card for my wife. Pathetic!"