ML
Marco L

1 reviews | Active since Mar 2015

15 Dec 2017, 09:12

Approaching 3 days and still waiting for approval

Good day almost 2 days has passed now and we are approaching day 3 now and you still cant even inform me if my account has been approved, even after phoning you tell me its because i recently had an account that i closed that is extending the delay, i say thats not possible because my previous account was 4 years old never skipped a payment so its easy for you because you know my payment history, i cant even explain how many times i have struggled with edcon dont care attitudes there is simply no hurry, and no great service. For example if you buy a car on credit does it take 3 days for approval, no because they value their customers.

0
Replies (1)
Edgars
Edgars's reply15 Dec 2017, 15:06
Official

Thank you for the message.Our new accounts team are busy with your application and will provide you with an update .

Your ***/GO

Kind regards

The Edcon Customer Experience Team