App**** for an account no feedback

Item: Edgars
Rating: 1
Author: Samantha A

I app**** on line for an account on Thursday, on Monday when i called i was told to go to a store by a rude call center person, i went to store and waited while they called, they then told me to take a seat i would receive an sms, well its 24 hours later still no sms or feedback... what do i need to do? camp out in the store?

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Replies (1)

Edgars's replyOfficial

19 Dec 2017, 13:51

Thank you bring this matter to our attention. Please be advised we have escalated your query to our new accounts department for assistance. Feedback will be provided shortly.

We would like to apologize for all the inconveniences caused.

Reference number: ***/GO

The Edcon Customer Experience Team

Edgars's reply19 Dec 2017, 13:51

Official

Thank you bring this matter to our attention. Please be advised we have escalated your query to our new accounts department for assistance. Feedback will be provided shortly.

We would like to apologize for all the inconveniences caused.

Reference number: ***/GO

The Edcon Customer Experience Team