1 reviews | Active since Apr 2011
Application for Account
<p>App**** on the 28th July for an account at Edgars Secunda, today is the 1st of August, 5days later still no sms to say if application was succesfull or not, contacted branch 3 times still no SMS contacted head office who would not help because apparently they can not verify that I am who I say I am?? Useless</p>
We have received your concerns and apologise for the inconvenience caused by not receiving any feedback on the account application status. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by not receiving any feedback on the account application status. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by not receiving any feedback on the account application status. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by not receiving any feedback on the account application status. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by not receiving any feedback on the account application status. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by not receiving any feedback on the account application status. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
I struggled again with your new accounts department after I received your message on hello peter. it took them 12 min to reply and also had to have the same argument on why they cant help me I need to go to the branch but after the argument telling me after 6 days the application is still pending but cant supply me with a reason why it is still pending "details are being verified" what details?? My previous application did not take an hour why 6 days and no awnser yet and why not call me to adress the situation?
I struggled again with your new accounts department after I received your message on hello peter. it took them 12 min to reply and also had to have the same argument on why they cant help me I need to go to the branch but after the argument telling me after 6 days the application is still pending but cant supply me with a reason why it is still pending "details are being verified" what details?? My previous application did not take an hour why 6 days and no awnser yet and why not call me to adress the situation?
Another day and no reply??
Another day and no reply??