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zama M

1 reviews | Active since Dec 2017

27 Feb 2018, 11:27

Appalling service by Edgars Online

Today is the 27th February, still no sign of my order placed on the 16th February. Terrible service delivery by Edgars online.. The Lady Mashudu that I spoke too is stating that it's takes 5 to 7 days to receive your order meanwhile Edgars has published 2 - 5 days, is that not false advertising??? As I was never notified of any unforeseen delays or stock outs..

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Replies (1)
Edgars
Edgars's reply28 Feb 2018, 10:41
Official

Thank you for addressing your concerns regarding the delayed online delivery .We apologise for the frustrations caused to you.We have escalated the matter to our online management team and feedback will be provided to you. ***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,