APPALLING SERVICE AT EDGARS JHB PRITCHARD STREET

Attitude received from the cashier and the employee at the entrance was appalling. It was in the morning i picked the clothes went to pay the one employee was on the phone other busy packing staff the one at the cashier point was busy fiddling with a stapler. Eventually i managed pay when i arrived at the exit the lady took out the clothes from the plastic i thought she will reconcile the receipt against the items bought that was not the case she market the receipt and chafed the clothes in the plastic. I then noticed one item has a tinny whole i was not impressed so i showed and she gave a sarcastic laugh and said you will can go back to thre cashier to change the item. I then decided the attitude received on the day was too much then i walked away. I wrote and email to request the manager to address the issue to date there's no reply.