nS
nokuthula S
1 reviews | Active since Mar 2015
06 May 2015, 16:53
appalled
This is now the 5th time I'm complaining about Edgars not putting in the discount I was advised of and sending me a paid up letter.<br> <br> I'm so disguisted by their lack of service, iv been in contact with Zukiswa Mhlobo from MBD who advised<br> \Kindly be advised that the account was closed as per client before your payment of R1077 on the 29 December 2014. Please note that we have referred the matter to Edcon advising them of the discount and we will revert back to you once we receive response from them."<br> <br> Iv been living this nightmare from Dec 14"
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Edgars's replyOfficial
08 May 2015, 11:14Hello nokxiness,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply08 May 2015, 11:14
Official
Hello nokxiness,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,