Appaling Service

I ordered clothes online for my baby nine days ago. I have yet to receive those clothes. I've had no communication from Edgars since I made my order. I have called the head office three times now, one of which nobody bothered to answer. The two times they did answer; I was given "maybe's" and no clear dates. Today I was told that it could take up to three weeks to receive my order. Three weeks? Edgars' service is appalling. I feel like they've bitten off far more than they can chew. If I ever get my order delivered, it'll mark the last time I ever support Edgars.