NB
Najiema B

1 reviews | Active since Aug 2017

26 Apr 2018, 13:44

Another RMCS ****

RMCS contract airtime deductions I did not enter into any contract but being billed for the past 2 years on contract airtime plan and mobile content fee. I sent numerous emails with statements attached to prove deductions. Call center officials cannot "see" the deductions on their side. I want my money refunded that was **********ly deducted. So angry. Edgars customer service sucks

0
Replies (2)
Edgars
Edgars's reply28 Apr 2018, 12:36
Official

Thank you for making contact with us regarding the airtime that is being billed to your account .

Please note that we will escalate your query to RMCS and feedback will then be provided to you.

***/GO

Kind Regards,

The Customer Experience Team

Best regards,

NB
Najiema B's update03 Jul 2018, 11:58
Reviewer Update
no feedback to date