1 reviews | Active since Apr 2011
Another Month Gone By and Still No Assistance
Another month + has gone by and i still have not received any feedback regarding my complaint posted on Hello Peter several times as well as emails sent and calls made. PATHETIC!!
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. Kindly provide us with the account number on ***as there is no account number on the post , we would have liaised with accounts team on your behalf. We advice yet again that the matter be reported to the accounts team directly and include your account number when calling . Query ref no remains as: ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. Kindly provide us with the account number on ***as there is no account number on the post , we would have liaised with accounts team on your behalf. We advice yet again that the matter be reported to the accounts team directly and include your account number when calling . Query ref no remains as: ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.