1 reviews | Active since Jan 2015
Annoying marketing policy
The decision by Edgars that it is a great idea to phone people using an electronic or recorded voice to tell the prospective client how wonderful Edgars is, needs review. Personally as soon as I hear the voice I hang up the phone. All they have succeeded in doing is put me off the company and made sure that I will continue not to shop there.<br> <br> My compliant is that I have not signed up for this harassment and wonder why they feel they have the right to annoy me in this fashion. My phone is for work purposes and so I cannot ignore incoming calls. If you want to annoy me with spam calls, then at least have the gumption to do it in person, that way I can make clear my thoughts on your rude invasion of my privacy.
Thank you for bringing this matter to our attention. Please be advised we have send a request for an Opt Out on telemarketing calls. We can understand the frustration caused and for that we sincerely apologise. A note has also been made that you don't want financial services. We assure you all concerns raised will be addressed and corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised we have send a request for an Opt Out on telemarketing calls. We can understand the frustration caused and for that we sincerely apologise. A note has also been made that you don't want financial services. We assure you all concerns raised will be addressed and corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***