Annoying Insurance cancellation failure

*** I was approached by a lady in the store, with a NCR badge, she says she want to check whether I qualify for something great. she says I am a VIP Edgars member and I am lucky, I qualify. I say what do I qualify for, she says great discounts. she makes me sign papers for this stupid insurance combo which Edgars keep selling to me over the phone (which I requested to be removed from their marketing and sales - still hasn't happened). I look through my receipts at home, and decided to call in and cancel over the stupid OVR of theirs that doesn't work (it confirmed cancelled). A week and a half ago, i call into the call center to verify that it was cancelled - only to find out it wasn't, i must now pay for a prorata month retarded bill which i cancelled within their freakin 30 days period. the agent said he reversed that charge and cancelled the stupid services of theirs, today i download my statement online (edgars never bothers to send me one) to find out that i was billed multiple times in the 30 days for same sht i said i want off my account. What needs to happen now, is a cancellation of my Edgars Club Membership, and a full closure of this account. I've had enough of your insurance and direct marketing sales ****.