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JM
Judy M

1 reviews | Active since Jul 2012

07 Mar 2022, 15:44

ANNOYED BY EDGARS.

BAD BAAAAAAAAD CUSTOMER SERVICE WITH THE CALL CENTER, YOU GET SENT FROM PILLAR TO POST.

F********N ANNOYING!!!!!!!!!!!!!!!

0
Replies (6)
JM
Judy M's update07 Mar 2022, 15:58
Reviewer Update
PLEASE CALL AGAIN - ***
SEE BELOW, THATS THE NUMBER OF TIMES IVE CALLED YOUR CALL AND NOONE CAN ASSIST
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JM
Judy M's update08 Mar 2022, 10:01
Reviewer Update
THIS IS NOT AN RCS MATTER BUT AN EDGARS MATTER. I WANT ALL THE "BENEFITS" ADDED ON MY ACCOUNT TO BE REMOVED WITH IMMEDIATE EFFECT!!!!!! MY NUMBER IS ***, CAL.L ME AND I WILL GIVE YOU THE DETAILS YOU NEED! IS IT NOT ENOUGH THAT I CALLED YOUR *********** STAFF MORE THAN 8 TIMES YESTERDAY!??????
Edgars
Edgars's reply08 Mar 2022, 10:15
Official
Hi Judy,

Thank you for taking my call.
Your query is escalated to RCS.

Thank you and take care.
Edgars
Edgars's reply10 Mar 2022, 08:17
Official
Dear Judy,

RCS has made contact with you and feedback was provided .
Should you have any further enquiries please feel free to contact us.

Thank you and take care.

JM
Judy M's update10 Mar 2022, 08:56
Reviewer Update
If Edcon can advise on the below, UIA whoever they are told me to take it up with them. Another pillar to post journey!

Hi Edcon,I was told to contact you. Please advise on the below.RegardsJudy***
On Tue, Mar 8, 2022 at 11:35 AM Judy Motswane <***> wrote:MorningProvided that I provide the slips etc, is it too late to claim for the dental procedure?
Edgars
Edgars's reply14 Mar 2022, 10:22
Official
 Dear Judy, 

Trust you well.
 The dental insurance  team has been in contact  with you concerning your claim.

Thank you and take care.