annoyed

Item: Edgars
Rating: 2
Author: lyle I

Dear Edgars<br> Please reverse the VIP club fee debited on my account for your VIP club, I was told there was no charge if I cancel within my cool off period, secondly please remove me from all your marketing and consent list, I'm being bombarded with emails and calls on a daily basis, and your pesky and \Don't take NO for a answer sales agent's"I feel I was bul**** into taking up a service I DON'T NEED!<br> """

Helpful (0)

Replies (1)

Edgars's replyOfficial

23 Nov 2015, 13:44

Hello Lyle idas,

Thank you for making contact with us.

Please be advised that your query is submitted to our regional credit office for investigation purposes. Upon their findings feedback confirming cancellation and a reversal will be communicated directly to you.

Please find your reference number below:
***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards, Customer Experience Team.
Call Centre: ***

Best regards,

Edgars's reply23 Nov 2015, 13:44

Official

Best regards,

annoyed

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