SJ
Sinead J
1 reviews | Active since Oct 2015
14 Dec 2021, 11:08
Annoyed!
I settled my Edgars account in full and provided proof thereof in May. I called, as well as physically went to an Edgars store to query the status of my account.
The lady at Promenade Mitchell's Plain branch called Head Office and reassured me that the account has been closed.
However, to date, I am still receiving account statements every month and my credit report reflects that this account is open and active.
After emails, calls and store visits, I've had it with requests not being fulfilled.
CLOSE THIS ACCOUNT AND SEND ME PROOF THEREOF!
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Replies (1)SJ
Sinead J's updateReviewer Update
25 Dec 2021, 18:45I'm still waiting for this to be resolved. Still haven't received my refund as I was advised, nor an update on whether my account has been closed or an account closure confirmation letter.
SJ
Sinead J's update25 Dec 2021, 18:45
Reviewer Update
I'm still waiting for this to be resolved. Still haven't received my refund as I was advised, nor an update on whether my account has been closed or an account closure confirmation letter.
