Almost missed payment - no statement 5 months

http://hellopeter.com/edgars/complaints/almost-missed-payment-no-statement-5-months-***<br> <br> our reference number is ***/GO.<br> <br> My statement on the Edgars website is not updating.<br> <br> The balances shown are as at 2 October 2014!!!!! Also no new statements are shown after this date. I am also not receiving my statements via e-mail. Please rectify this urgently!!!!!<br> <br> I have called the call centre now 7 different times and each time everyone promises me 72 hours, then the website will be displaying my recent balances and statements, yet it is not. It's been almost 5 months. I almost missed a payment and went in to arrears because of this.<br> <br> PLEASE FIX THIS URGENTLY!!!!