1 reviews | Active since Jun 2012
Almost made me look like a *****!!! Bad attitudes!
To whom it may concern,<br> <br> I forgot to post this letter, and still want to post it as I had a very bad experience at Edgars Woodlands. Firstly I went to fit clothing and as I was finished and wanted to go out of the dressing room, there was no handle to open the door, and the lady that was supposed to be at the front of dressing room left so there was no one to come and open the door for me. There was only one other lady fitting and she came eventually to open the door for me. Not a good experience! If you know the door are broken fix it or put a out of service bored on the door!<br> <br> Then I went to pay a handbag and dress. The lady at the counter was so rude she didn't greed me and didn't once talk to me. As I walked out of the store I heard a soft peep so I check what amount was deducted from the bank and saw she only rang the dress! Honest person that I am I went back. I told the lady listen here you didn't rang up the handbag and I put it on the counter with the dress over the handbag. She then had the nerves to argue with me! She said she asked me is that all. Not thank you for coming back! She didn't greed me she didn't tell me the total nothing!<br> <br> Worst experience ever!!
We are deeply sorry for the unpleasant service you experienced at the above mentioned store, and for that we deeply apologise. Please be advised this matter will be referred to the store manager as it could have been handled in a different light. Our staff is trained and equipped with knowledge to assist customers in a professional and friendly way, thus all matters raised on this query will be addressed accordingly. We assure you of a pleasant shopping experience, next time you visit our store.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the unpleasant service you experienced at the above mentioned store, and for that we deeply apologise. Please be advised this matter will be referred to the store manager as it could have been handled in a different light. Our staff is trained and equipped with knowledge to assist customers in a professional and friendly way, thus all matters raised on this query will be addressed accordingly. We assure you of a pleasant shopping experience, next time you visit our store.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
