Allowing to purchase on account without card or ID

Item: Edgars
Rating: 2
Author: Jacqueline C

Edgars allowed purchase to take place on my account without the person having my card or ID book. Was signature not requested card and I.D.

Helpful (0)

Replies (1)

Edgars's replyOfficial

03 Jan 2016, 12:16

Hello dcruzj,

Thank you for raising your apprehensions with us. We can imagine the frustration caused and for that we sincerely apologise. Please note the ***** department will be notified of this query but you did not provide us with your account details so we may assist.

Please revert to us with your account details at *** and quote your reference number: ***/GO. Or contact us on our toll free number ***.

Kind regards,
Customer Experience Team.
Call Centre: ***

Edgars's reply03 Jan 2016, 12:16

Official