1 reviews | Active since Jul 2018
AIRTIME/DATA SUBSCRIPTION FEE and SMS AIR SUBSCRI
I have an account with Edgars. I got charged twice for AIRTIME/DATA SUBSCRIPTION FEE R78 as per July statement. Plus an extra R49 for SMS AIR SUBSCRI also twice. I didn't receive any Airtime/data. I want Edgars to cancel this AIRTIME/DATA SUBSCRIPTION FEE and SMS AIR SUBSCRI and reverse all the money for June and July. Also the interest charged due to this amount. I have tried to phone Edgars but the customer care call lines are not working.
Thank you for making contact with us regarding the airtime billing on your account. Kindly note that our accounts team will liaise with our third parties for a cancellation and reversal of the fees and feedback will then be provided to you.Please accept our sincere apologies for the frustrations caused to you.
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Kind regards
The Edgar's Customer Experience Team
Thank you for making contact with us regarding the airtime billing on your account. Kindly note that our accounts team will liaise with our third parties for a cancellation and reversal of the fees and feedback will then be provided to you.Please accept our sincere apologies for the frustrations caused to you.
***/GO
Kind regards
The Edgar's Customer Experience Team