HD
Henko D

1 reviews | Active since Aug 2011

08 Sept 2018, 11:58

Airtime data subscripstion fee

On 31 July I requeted Edgars to cancel the "Airtime data subscripstion fee" on my account. On 30 August (a month later) I received an email to say that my request has been forwarded to the relevant department. How long can it take to answer an email and process the easy task to cancel the subscription?

0
Replies (1)
Edgars
Edgars's reply10 Sept 2018, 10:31
Official

Thank you for making contact with us.

Kindly note the airtime/data subscription product was cancelled on the 31.08.2018, hence is reflecting on your current statement.

The product will not reflect on your next statement.

Please find below reference number for this query:

***/GO

Kind Regards

Edgars Relations Team

Best regards,