1 reviews | Active since Oct 2018
Airtime charged to my account ellegally
Edgars added an airtime subscription to my account without permission in March 2018. I have been trying to resolve this issue with them since April 2018. they have since cancelled the subscription, but never refunded me for the airtime amounts deducted. I cannot get hold of them at all. Edcon is also phoning me to inform me that I owe them money, which is the money they charged to my account for the airtime I never asked for to begin with. They are giving me a bad credit rating for money they owe me!
Thank you for taking the time in sharing this issue with us. We apologise for the frustrations caused to you with the airtime reversals. We will follow up with our third parties and provide you with feedback .
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for taking the time in sharing this issue with us. We apologise for the frustrations caused to you with the airtime reversals. We will follow up with our third parties and provide you with feedback .
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for taking the time in sharing this issue with us. We apologise for the frustrations caused to you with the airtime reversals. We will follow up with our third parties and provide you with feedback .
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for taking the time in sharing this issue with us. We apologise for the frustrations caused to you with the airtime reversals. We will follow up with our third parties and provide you with feedback .
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for taking the time in sharing this issue with us. We apologise for the frustrations caused to you with the airtime reversals. We will follow up with our third parties and provide you with feedback .
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for taking the time in sharing this issue with us. We apologise for the frustrations caused to you with the airtime reversals. We will follow up with our third parties and provide you with feedback .
***/GO
Kind regards
The Edgar's Customer Experience Team