mJ
mike J
1 reviews | Active since Apr 2015
25 Oct 2015, 15:12
Airtime
I thought i had bought airtime from Edgars.When i needed to replace the Sim card i found that another company had Hi jacked the cell phone number and i was unable to do this.<br> <br> When i approached Edgars they seemed un-aware of the relationship..<br> <br> After many days of sorting this out i asked Edgars to reverse this out.<br> <br> Its been a year and they still have not fixed the account.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
26 Oct 2015, 16:14Hello mikejames,
We would like to apologise for the overall experience. Please be advised we have referred this query to the RMCS department to address the concerns raised. We apologise for the overall experience, but concrete feedback will be given to you shortly.
Please find your reference number ***/GO:
If you ever need to speak to us, please contact the RMCS department on ***
Kind regards
Edom customer experience
***
We would like to apologise for the overall experience. Please be advised we have referred this query to the RMCS department to address the concerns raised. We apologise for the overall experience, but concrete feedback will be given to you shortly.
Please find your reference number ***/GO:
If you ever need to speak to us, please contact the RMCS department on ***
Kind regards
Edom customer experience
***
Best regards,
Edgars's reply26 Oct 2015, 16:14
Official
Hello mikejames,
We would like to apologise for the overall experience. Please be advised we have referred this query to the RMCS department to address the concerns raised. We apologise for the overall experience, but concrete feedback will be given to you shortly.
Please find your reference number ***/GO:
If you ever need to speak to us, please contact the RMCS department on ***
Kind regards
Edom customer experience
***
We would like to apologise for the overall experience. Please be advised we have referred this query to the RMCS department to address the concerns raised. We apologise for the overall experience, but concrete feedback will be given to you shortly.
Please find your reference number ***/GO:
If you ever need to speak to us, please contact the RMCS department on ***
Kind regards
Edom customer experience
***
Best regards,