After 2 yearS, all on deaf ears

Item: Edgars
Rating: 2
Author: Chalto F

AFTER 2YEARS AND STILL NO REPLY FROM EDGARS...IT LOOKS LIKE THE ONLY WAY TO CHANGE MY 12MNTH ACCOUNT IS TO CLOSE THE ACCOUNT, FOR THE LAST FEW MONTHS I AM BUYING NOTHING FROM EDGARS DUE TO THE ABOVE REASON, EDGARS ASKED ME TO INCREASE MY ACCOUNT, WHICH AT THIS STAGE I WILL NEVER DO, I AM STILL SAYING THAT EDGARS ROB ME!

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Replies (1)

Edgars's replyOfficial

27 Oct 2015, 09:51

Hello cfredericks,

Thank you for making contact with us regarding your account.
We have noticed that all financial services products have been cancelled on your account as per your request on the 26/8/2015

Please do contact us on ***so that we can assist you further with your query as our attempts to contact you today has been unsuccessful.
Reference Number: ***/GO

Kind regards,

Customer Experience Team

Edgars's reply27 Oct 2015, 09:51

Official