RC
Robin C
1 reviews | Active since Aug 2015
25 Aug 2015, 22:25
Affiliation with RMCS
EDGARS VIA THIER RELATIONSHIP WITH RMCS SENDS AN SMS TO SELL AIRTIME, NEXT THING YOU KNOW YOU HAVE A CONTRACT AND NOW YOU CANNOT CANCEL IT DUE TO PATHETIC SERVICE FROM RMCS (RETAIL MOBILE CELLULAR SPECIALISTS), EDGARS ACCOIUNTS DEPARTMENT ALSO HAS NO INFLUENCE OVER THIS RELATIONSHIP. PLEASE BE AWARE OF THIS ****, THE SMS READS TODAY ONLY! Reply YES
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Edgars's replyOfficial
27 Aug 2015, 13:16Hello Robo67,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As discussed telephonically, we will address the concerns you have raised with us regarding our third party RMCS.
We will then respond to you telephonically.
Please find you reference number: ***/GO
Thank you for your patience and continued support.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As discussed telephonically, we will address the concerns you have raised with us regarding our third party RMCS.
We will then respond to you telephonically.
Please find you reference number: ***/GO
Thank you for your patience and continued support.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply27 Aug 2015, 13:16
Official
Hello Robo67,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As discussed telephonically, we will address the concerns you have raised with us regarding our third party RMCS.
We will then respond to you telephonically.
Please find you reference number: ***/GO
Thank you for your patience and continued support.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As discussed telephonically, we will address the concerns you have raised with us regarding our third party RMCS.
We will then respond to you telephonically.
Please find you reference number: ***/GO
Thank you for your patience and continued support.
Kind regards.
Edcon customer experience team.
***
Best regards,