ADVERTISE SOMETHING THAT YOU CANNOT HOLD YOUR WORD TO

Its been a bad experience to find out that a BIG company like Edgar's cannot keep there word

I went to edgars Mall Of Africa on Thursday the 23rd of Nov 2017 i had shopped around and taken the things i had needed to buy for my xmas gifts i went to the till to ring up the things only to find out that there was no 30% of as advertised to Thank you card holders, this was after everything was processed and the sale was already done Lucky for me i had a look at the slip and seen that there was no discounts i asked the lady that was helping me and she said that not all the items had a discount i asked to see the manager and then was taken down stairs where i waited almost 30 mins for it to be sorted out. Between those times that i was shopping i had asked 3 people when does the sale start and end

i was advised that it starts on Black Friday but Thank you card holders will get the deals from Thursday , It ends on the 26th which was Sunday.

i went to buy more things on Friday and also asked the sales guys when does the sale end they said on Sunday, This was Edgars in Sandton this time

i had spent almost R4000 with Edgars over 2 days

i had then went to Edgars on Saturday to buy one last thing that i missed on my list, i looked for the item which was a dress, went and stood 20 mins in the line they then rang up the sale and i seen there was no discount as stated. Before signing for the stuff i asked the lady that was assisting me and she said the sale was over i asked to see the manager once again

Lylian who was the manager on duty just came there and stood and looked at me, she nodded her head and i said yes, she asked can she help me and i said that there was no discount and i came her all the way to buy this item, said the sale was over i then went online on my phone and showed her that the it shows sale ends on the 26th she then took a photo of that and sent it to the group chat with the other managers

she then waited and called William who was the assistant manager he said plain down NO

She had then said that head office made the mess up and they must fix it i had then asked for all the details of herself the head office number and the person she spoke to that didnt want to assist<

i stay in benoni but had drove all the way to mall of africa to get this kind of service its crazy that a big company like this is CHEATING people i will take this to all kinds of Social media i will also take this up with the CPA as i know what i seen and what i got was ****

for all of those people that went and spent thousands of rands with Edgars they will bring there stuff back after i expose Edgars i know my rights and the consumers rights as well

so Edgars watch this space as i will take this to the highest level i can and not because of for R400 dress but for my time wasted for the service i had received and for the info that i was given that was from your staff