RJ
Rene J
1 reviews | Active since May 2011
20 Nov 2015, 10:16
Advertise Competitions but no competition!
Good day<br> On the edgars club website it clearly advertised that you need to have a look on the 20th for the competition where you can win tickets to the new movie \Hunger games Mocking Jay part 2".Up to now there are no competition on the website.I phoned 2 times from my cellphone where the ladies are not helpful and put me on hold for almost 7minutes(phoning from my cellphone).I can't believe this!!No tickets and no competition?All our friends are going tonight and it seems like we will not have tickets to go!!So disappointing!"""
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
23 Nov 2015, 09:24Hello Johnsons,
Thank you for bringing this matter to our attention. Please be advised we have referred this query to our Marketing department to address. We understand that the movie date has passed, but our Marketing Department will be in contact with you shortly. We sincerely apologise for the overall experience.
The reference number for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised we have referred this query to our Marketing department to address. We understand that the movie date has passed, but our Marketing Department will be in contact with you shortly. We sincerely apologise for the overall experience.
The reference number for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply23 Nov 2015, 09:24
Official
Hello Johnsons,
Thank you for bringing this matter to our attention. Please be advised we have referred this query to our Marketing department to address. We understand that the movie date has passed, but our Marketing Department will be in contact with you shortly. We sincerely apologise for the overall experience.
The reference number for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised we have referred this query to our Marketing department to address. We understand that the movie date has passed, but our Marketing Department will be in contact with you shortly. We sincerely apologise for the overall experience.
The reference number for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***