Adgars account still not closed.

Hi,

On -------- i called to close to find out what is the settlement amount to close my account and the lady I spoke to told me how much I needed to pay so i paid the amount. When i called again to close the account they told me that i have overpaid a i must send my banking details so that they can refund me the difference and close the account. I also have an email from Felicia stating this. the account was not closed because today i received an sms saying i owe them R96.44. When i called today I spoke to Nokthula who sounded like she was eating while speaking to me i did not get any hlep from her as i was cut off and she did not even call me back even though she was on my account my number was there. I'm not willing to pay a cent more for this. It's not my fault that they did not close the account. Even now the account is still open because Nokuthula that i spoke to kept asking me questions and putting me on hold but could not answer even one of my questions.

My number is ***. ID: ***