Additional Stock location and delivery
I recently visited the Red Square store in Balito and purchased the last promotional gift pack of a men's fragrance. The store manager, Trisha managed to locate 2 additional units at another branch and promised to courier it to Richards Bay for me. A few days later, I was informed that only 1 item was actually located and this was delivered. I asked that if another item should surface that it be kept aside for me. Trisha managed to locate an additional unit and courier it to the store within a day and then called me to inform me that 2 units would be waiting for me in Richards Bay. This is truly great service. Thank you Trisha.
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Replies (1)Edgars's replyOfficial
28 Jan 2016, 11:09Hello GeraldNaidu,
Thank you for taking your time to write us this compliment. It is feedback from customers like you that boast the staff's morale and enables them to go the extra mile for customers. We are pleased you received such outstanding service from Trisha. We assure you her efforts will not go unnoticed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for taking your time to write us this compliment. It is feedback from customers like you that boast the staff's morale and enables them to go the extra mile for customers. We are pleased you received such outstanding service from Trisha. We assure you her efforts will not go unnoticed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply28 Jan 2016, 11:09
Official
Hello GeraldNaidu,
Thank you for taking your time to write us this compliment. It is feedback from customers like you that boast the staff's morale and enables them to go the extra mile for customers. We are pleased you received such outstanding service from Trisha. We assure you her efforts will not go unnoticed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for taking your time to write us this compliment. It is feedback from customers like you that boast the staff's morale and enables them to go the extra mile for customers. We are pleased you received such outstanding service from Trisha. We assure you her efforts will not go unnoticed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
