Adding on Services without customer consent

I opened an Edgar's account last month and clearly told the person assisting me that I do not want any of there bolt on services and this was also confirmed by him that he did not pick an option for me.<br> I now find that my outstanding balance is much higher than my purchase amount (On the 6 Month interest free option) and I have received confirmation of cover for a Funeral Plan!<br> Is this legal for Edgar's to load your account with a service with out your consent?<br> The Edgar's call center called me to sell me something and when I asked about this they say I must go into a branch? I really do not have time to do this and also did not ask for it at any point in time.<br> What action can be taken against them if this is not legal?<br> I really wish I did not open this account now!<br> Also the service experienced when making payment was really unacceptable, I did raise this with the manager on duty who asked the staff member to apologize and she refused and ignored him also.