yM
yoliswa M
1 reviews | Active since Jul 2013
17 Mar 2015, 09:02
ADDING CHARGE WITHOUT MY APPROVAL
HI<br> <br> I AM TRULLY DISAPPOINTED HOW CAN EDGARS DECIDE WITHOUT OUT MY APPROVAL TO ADD CLUB MEMBERSHIP AND VIP MEMBER WITHOUT OUT MY APPROVAL AND THIS IS TOTALLY UNACCEPTABLE AND I WONT AFFORD TO PAY THIS FEES. I LOG ON TO THEY WEBSITE TO LAID A COMPLAIN BUT I'M STILL WAITING FOR THE CALL.
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Edgars's replyOfficial
18 Mar 2015, 10:19Hello ymakeleni,
Our attempt to contact you at 10:09 AM was unsuccessful.
Please note the club membership was cancelled and the matter was referred to the accounts department for investigation and upon findings feedback will be given to your shortly. We apologise that club membership was enrolled without your consent but we assure you concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 10:09 AM was unsuccessful.
Please note the club membership was cancelled and the matter was referred to the accounts department for investigation and upon findings feedback will be given to your shortly. We apologise that club membership was enrolled without your consent but we assure you concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply18 Mar 2015, 10:19
Official
Hello ymakeleni,
Our attempt to contact you at 10:09 AM was unsuccessful.
Please note the club membership was cancelled and the matter was referred to the accounts department for investigation and upon findings feedback will be given to your shortly. We apologise that club membership was enrolled without your consent but we assure you concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 10:09 AM was unsuccessful.
Please note the club membership was cancelled and the matter was referred to the accounts department for investigation and upon findings feedback will be given to your shortly. We apologise that club membership was enrolled without your consent but we assure you concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,